Shop First Round

Refund policy

Our 30-Day Promise

We stand behind First Round. If your first order isn’t right for you, we’ll refund it. Just reach out and we’ll take care of it.

What’s covered: Your first order, one unit, refunded at the price you paid. One refund per customer. We do not offer exchanges or charge a restocking fee.

How it works:

  1. Email support@supreme-balance.com within 30 days of delivery to request a refund. Include your name and order number.
  2. We review within 2 business days and will confirm by email.
  3. Approved refunds go back to your original payment method. We issue them the same day they are approved. Your bank may take up to 10 business days to post the refund.

Please contact us before sending anything. If we ask you to send an item back, we will provide a prepaid printable return label.

Questions? Contact us anytime at support@supreme-balance.com.

Supreme Balance
2973 Harbor Boulevard, #622
Costa Mesa, CA 92626