Shipping & Returns
Shipping Policy
We aim to process and dispatch all orders as quickly as possible. Once shipped, orders typically arrive within 3-5 business days, depending on your location. You will receive a confirmation email with tracking details once your order has been dispatched.
Please note that delivery times may vary slightly during peak periods or due to unforeseen courier delays.
Returns & Refunds: Our 30-Day Promise
If your first order is not right for you, we will make it right. Refund requests are accepted within 30 days of delivery, for your first order, up to one box.
For safety reasons, supplements cannot be returned once they have left our hands, so there is nothing to ship back. Refunds cover the product price (shipping is not included) and are issued to your original payment method. One refund per customer.
To start, contact our support team at support@supreme-balance.com with your order details. We review within 2 business days.